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Field Support Technician (IT)

Description

Based in Sydney, this exciting new role involves visiting our customers and providing on-site support to a diverse range of businesses. Each day in this role presents new challenges, allowing you to learn and grow professionally.

Key Responsibilities:

Offering on-site support to customers throughout Sydney
Providing desktop, server, and application support within Exchange, Microsoft AD, and O365 environments
Participating in project teams to find solutions for our clients
Assisting with the installation and configuration of servers, networking equipment, and other IT hardware
Involvement in account management, VOIP, technical pre-sales, and other areas

Qualifications and Skills:

Knowledge of desktop support and Active Directory
Familiarity with Windows Server and Exchange, as well as general networking skills
Comprehensive understanding of technical infrastructure, from desktop to firewall, backup systems, and software
Strong written and verbal communication skills, with a professional phone manner
Excellent attention to detail and time management abilities
Prior experience working with an IT outsourcing or service provider (desirable)
Must have a valid driver’s license and access to a vehicle (mandatory)

Benefits

Competitive salary, with additional benefits
Flexible work-life balance
Allowance for mobile phone and data plan under our BYOD policy
Paid training days per year and support for certifications and qualifications
Opportunities for personal growth, frequent social events, and a positive team culture.

Careers with us

Expression of Interest

DYN I.T. Solutions is a Hunter Valley based I.T. support company that provides a wide range of services for residents and businesses across the region.

If you’re passionate about I.T. and working with like-minded people, we would love to hear from you!

Claim your FREE I.T. Audit and Assessment as a new client!