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Field Support Technician (IT)


Based in Sydney, this exciting new role involves visiting our customers and providing on-site support to a diverse range of businesses. Each day in this role presents new challenges, allowing you to learn and grow professionally.


Key Responsibilities:

  • Offering on-site support to customers throughout Sydney
  • Providing desktop, server, and application support within Exchange, Microsoft AD, and O365 environments
  • Participating in project teams to find solutions for our clients
  • Assisting with the installation and configuration of servers, networking equipment, and other IT hardware
  • Involvement in account management, VOIP, technical pre-sales, and other areas

Qualifications and Skills:

  • Knowledge of desktop support and Active Directory
  • Familiarity with Windows Server and Exchange, as well as general networking skills
  • Comprehensive understanding of technical infrastructure, from desktop to firewall, backup systems, and software
  • Strong written and verbal communication skills, with a professional phone manner
  • Excellent attention to detail and time management abilities
  • Prior experience working with an IT outsourcing or service provider (desirable)
  • Must have a valid driver’s license and access to a vehicle (mandatory)


  • Competitive salary, with additional benefits
  • Flexible work-life balance
  • Allowance for mobile phone and data plan under our BYOD policy
  • Paid training days per year and support for certifications and qualifications
  • Opportunities for personal growth, frequent social events, and a positive team culture.

Careers with us

Expression of Interest

DYN I.T. Solutions is a Hunter Valley based I.T. support company that provides a wide range of services for residents and businesses across the region. 

If you’re passionate about I.T. and working with like-minded people, we would love to hear from you!

Claim your Free I.T. Audit & Assessment today!