Our Industries

Real Estate

Your agents are in and out of the office all day, and they need to answer the phone, check a contract or send a document from wherever they are. We look after IT for real estate agencies across Newcastle and the Central Coast, covering day-to-day support, cyber security, Microsoft 365 and backups. We work with sales and property management teams, from single offices to agencies running several branches.

Wondering how we can help?

Every business has different I.T. needs. Let’s chat about yours and find a solution that works for you.

Get in touch

Are technology issues frustrating your team?

An agent who can’t open a contract before an appointment, a property manager locked out of email, an internet drop-out right when enquiries are coming in. Small problems, but they cost you listings and they always seem to happen on the busiest day.

Then there’s the stuff nobody notices until it’s too late, like a former agent who can still get into the CRM or client files saved on a personal phone.

What we look after

Helpdesk and everyday support

Your sales, property management and admin staff get one number to call and a team that already knows your setup. We monitor your computers in the background and keep updates and maintenance ticking over, so fewer problems get in the way of clients.

Cyber security

Agencies handle deposits, rent and personal details, which makes them a big target for email scams. We lock down how people sign in, protect your devices, keep an eye out for suspicious activity and make sure there’s always a recent backup to fall back on.

CRM and property management software

We look after the computers, network and Microsoft 365 setup your real estate software relies on. If something needs the software vendor, we’ll deal with them for you. We’ll confirm exactly what we support for your platforms before we start.

Microsoft 365 and email

We set up and manage your email, shared mailboxes and documents, including phishing protection and access controls. When someone starts, changes roles or leaves, we make sure their access is updated properly.

Backups and recovery

A backup is only worth having if you can actually restore from it. We work out which files and systems matter most, then set up backups so a dead laptop or a deleted folder doesn’t hold up a sale.

Working on the road and across branches

Agents should be able to get what they need from an open home, their car or another branch without any workarounds. We set up secure access and managed devices, and keep things consistent across every office.

How we work

We explain things in plain English, so you know what needs doing and why.
We stay on top of maintenance and security instead of waiting for something to break.
We plan ahead with you for new agents, new branches and new software.
You deal with a local team who get to know your agency.