Our Industries

Not for Profit

Every dollar you spend on IT should be doing its job, so more of your budget goes to the people you support. We look after IT for non-profits Australia-wide, covering day-to-day support, cyber security, Microsoft 365 and backups. We work with charities, community groups, foundations and member organisations, supporting both staff and volunteers.

Wondering how we can help?

Every business has different I.T. needs. Let’s chat about yours and find a solution that works for you.

Get in touch

Is technology slowing down your team?

A volunteer who can’t open a shared document, an old computer slowing down the admin team, an email that ends up in everyone’s junk folder. Small problems, but they take time away from your actual work.

Then there’s the stuff nobody notices until it’s too late, like important files saved in someone’s personal account or a former volunteer who can still get into email.

What we look after

Helpdesk and everyday support

Your staff and volunteers get one number to call and a team that already knows your setup. We monitor your computers in the background and keep updates and maintenance ticking over, so whoever’s become the unofficial IT person can get back to their real job.

Cyber security

Donor, member and client information needs proper protection. We lock down how people sign in, protect your devices, keep an eye out for suspicious activity and make sure there’s always a recent backup to fall back on.

Fundraising, membership and finance software

We look after the computers, network and Microsoft 365 setup your software relies on. If something needs the software vendor, we’ll deal with them for you. We’ll confirm exactly what we support for your platforms before we start.

Microsoft 365 and working together

We set up your email, Teams and SharePoint around how your teams and programs actually run. Temporary staff and volunteers get the access they need, and lose it when they finish.

Backups and recovery

A backup is only worth having if you can actually restore from it. We work out which files and systems matter most, then set up backups so your services can keep running if something goes wrong.

Planning with a limited budget

Not everything needs replacing at once. We help you work out what’s urgent, what can wait, and how to spread the cost over time so you’re not caught out by surprise purchases.

How we work

We explain things in plain English, so you know what needs doing and why.
We give you clear costs and priorities before you commit to anything.
We sort out sensible access for staff, volunteers and outside helpers.
You deal with a local team who get to know your organisation.

Answering your questions about Not for Profit

Yes. We’ll set up access and support that suits each role, including temporary and volunteer positions.

Yes. We’ll go through your current licences and what you actually need. Any non-profit discounts depend on each provider’s eligibility rules at the time.

Yes. We’ll find out where your information is stored and move it into accounts and storage your organisation owns.

Usually with a chat about what’s frustrating your team and what you’ve got in place now. From there we’ll tell you what’s worth fixing first, and what fits your budget.